What is Home Daycare Plus?

  Home Daycare Plus is a Daycare Management software that is designed to help you manage and get organized. Effectively organizing data, tracking customers, invoicing, billing and more is very important to your success and ours!

Who makes Home Daycare Plus?

  Our official company name is Upsilon Dynamics, we specialize in the development of business oriented software applications and technologies. Please visit us at http://www.upsilon-dynamics.com

Where are you located?

  We're located in Waterloo, ON Canada. We are a Canadian company.

How old is Home Daycare Plus?

  Home Daycare Plus is a relatively new product. It was released roughly 3 months ago, through that time many new changes has gone into developing Home Daycare Plus. Many ideas have been contributed by loyal customers; we have a relatively quick response time in regards to getting new features implemented as fast as possible. And now, with our Automatic Update Engine, we can instantly update all of our customers with the latest features.

There are many other softwares out there, why Home Daycare Plus?

  We're going to answer this question as truthfully and honestly as possible. Yes, we acknowledge that there are many existing softwares out there that have feature sets just as good and sometimes better than ours. Now, we want your business as bad as the next development company; but we can summarize why you should choose us in 6 points:

1. We listen to our customers needs; and we let our customers play an important role in the direction our products go. You want a feature, we will assess it's value and if it's a feature other people would like; theres a good chance it will be implemented rather quickly. Many times we've received requests, developed them and deployed them all within 24 hours; we are dedicated to our customers needs.
2. With Automatic Updates you don't have to worry about aimlessly searching for patches, upgrades or playing email-tag with our support email. When it's ready, you have it; almost instantly. Most automatic updates take less than a minute to complete and it's very user friendly and all done within the application.
3. Home Daycare Plus is a highly active product, meaning you're getting way more than what you see. When you purchase Home Daycare Plus; not only are you getting everything the software does now, but we are obligated to now providing you with YEARS of future upgrades, patches, features and the cost doesn't change one cent.
4. We want to make Home Daycare Plus the best, it is our goal to not only meet what any competitors could possibly offer child care providers, but exceed them in as many ways as possible.
5. We develop our software using the latest available development technologies. This includes .NET, using the best graphics and databases available at the time. We do all this while trying to keep the product as cost effective for you as possible.
6. It's hard to beat the price. We strive to provide our products for a fraction of the price competitors are charging.

Why is there no support phone line?

  We do not yet have the sales volume needed to justify a support line, in addition to this; Home Daycare Plus is a product developed part time by the company owner who also has a full time day job as a software professional. We try to make up for this by providing 24/7 email support, I always have my BlackBerry on my and can respond to issues within minutes.

Why do you not issue refunds?

  This is a tough question to answer, but generally the answer is because we have experienced problems with customers in the past demanding refunds for unsound reasons. Another main reason is due to the nature of a digital product, upon purchase we provide an intangible license key which can be used after a refund is issued without our authorization. We have put this policy in place to protect both ourselves and other honest customers. We offer a free, 14 day trial with unlimited functionality so that you may properly test the software before committing to buy. For this reason, we have decided that refunds are simply not going to be considered.